The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
The Deluxe Family room was incredibly spacious, providing ample room for relaxation and a comfortable night's sleep.view full review
Delicious Breakfast
The buffet breakfast was delightful, especially the sesame dressing for the salad, and my mum loved the oatmeal porridge!view full review
Fun for Kids
The pool, while not very large, featured a kid-friendly slide that my children absolutely adored during our stay.view full review
Luxurious Bathtub
The bathroom in the Superior King Room was beautifully designed, complete with a relaxing bathtub that made for a great unwind after a long day.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Bowling
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Spa & Leisure
Infinity pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Baru, Bandar Perai Jaya,
Perai,
Malaysia,
13600,
Penang
Map view
Jalan Baru, Bandar Perai Jaya,
Perai,
Malaysia,
13600,
Penang
City landmarks
Pagoda
Sri Munisuarar
650 m
Park
Penang Bird Park
2.9
km
Auto City
1.5
km
Seberang Perai Arena Convention Center
2.1
km
Mosque
Masjid Jamek Kampung Setol
980 m
Lorong Tenggiri
Taman Tunku
2.3
km
Mosque
Masjid Jamek Seberang Jaya
1.2
km
Pasar Awam Taman Chai Leng
1.2
km
Auto City Penang
1.2
km
I Love Seberang Perai
1.2
km
Event hall
Perai Exhibition Convention Centre
2.3
km
Perai 1
1.4
km
Mosque
Surau Taman Pauh Jaya
1.6
km
Mosque
Masjid Timah
1.7
km
Seberang Perai Temporary Market
1.9
km
Mosque
Masjid Jamek Perai
1.9
km
Mosque
Pusat Islam UiTM Pulau Pinang
1.9
km
Pusat Islam UiTM Permatang Pauh
1.9
km
Golden Screen Cinemas
2.2
km
MARA University of Technology Penang
2.0
km
Persatuan Buddhis Seberang Jaya
2.0
km
Gurdwara Sahib Butterworth
2.0
km
Mall
MYDIN Mall
2.1
km
Event hall
Sri Radha Krishna Temple Penang
2.1
km
Kelab Maxim
2.3
km
Tanah Perkuburan Islam Seberang Jaya
2.3
km
Surau Kampung Belah Dua
2.4
km
Surau Residensi Seri Pauh
2.4
km
Pagoda
Arulmigu Karumariamman Temple
3.0
km
Nearby
Mall
Megamall Pinang
210 m
Restaurants
Tao Authentic Asian Cuisine & Lounge
1.3
km
UT Labs
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Comfortable
Great facilities
Higher cost
Not ideal for leisure
7.8/10
Very good
Rooms
8.6
Location
7.9
Service
8.4
Dining
6.8
Guest reviews
7.8/10
based on 9 reviews
7.3
7.3/10based on 3576 reviews
Joe
United States,
April
2024
7.4/10
I had a satisfying stay overall at this hotel. The rooms were spacious and comfortable, but the inability to turn off the center light near the bed was a minor inconvenience. On the bright side, the room came with a lovely white tea fragrance that added a nice touch, making it cozy and relaxing. The value for money was excellent with large, comfortable rooms.
Rooms
8.0
The rooms were bigger and comfortable, and I enjoyed the complimentary white tea fragrance.
Service
9.0
The service was impressive, offering a range of facilities like room service and housekeeping. It truly enhanced my overall experience.
Location
7.0
The location was very convenient, being near the Perai Industrial Estate, which was great for business travelers. Additionally, it was adjacent to Megamal Pinang and a short drive from Sunway Carnival Mall.
Dining
6.0
The dining experience could be improved with more variety and local food options like nasi lemak. However, the mouth-watering Hungarian beef stew was a standout dish.
Facilities
7.0
The facilities were adequate and met my needs during my stay. However, there is room for improvement in terms of dining choices and local cuisine options.
Adrian
United States,
March
2024
9.0/10
My stay at the hotel was fantastic! The rooms were very clean, fully equipped, and perfect for a business trip. They were spacious, well-maintained, and cleaned daily. The location was superb, close to the North-South Expressway, Penang Bridge, and a shopping mall within walking distance, making it easy to get around. The dining options were excellent with a wide selection, but could use some improvement in local dishes like nasi lemak. Overall, a great value for money.
Rooms
9.0
The rooms were clean, spacious, and well-maintained every day.
Service
9.0
The service was top-notch, offering various amenities like room service, dry cleaning, and more.
Location
10.0
The location was fantastic, near major attractions and amenities like shopping malls, eateries, and even a bar fridge.
Dining
8.0
The dining experience was really good with plenty of choices, although local dishes could be improved.
Facilities
9.0
The hotel facilities were excellent, meeting all my needs during the stay.
James
United States,
March
2024
8.0/10
During my stay at this hotel, the rooms were incredibly spacious and comfortable, making it a perfect retreat after a long day of driving. The facilities were top-notch, offering everything I needed for a relaxing stay. However, the high cost during the Chinese New Year period might not suit all budgets.
Rooms
9.0
The rooms were spacious and comfortable, providing a cozy environment for a good night's sleep.
Service
9.0
The service at this hotel was exceptional, with a range of amenities like room service and car hire making my stay even more convenient.
Location
7.0
The hotel's central location in Perai made it a great choice for business travelers due to its proximity to the Perai Industrial Estate. However, it may not be ideal for leisure travelers looking for a more scenic location.
Dining
7.0
The dining experience offered a decent variety of options, ensuring I had a satisfying meal during my stay.
Facilities
8.0
The hotel's facilities were impressive, adding to the overall comfort and convenience of my stay.
Comfortable
Higher cost
Charles
United States,
March
2024
6.8/10
I had a mixed experience at this hotel. The rooms are very private and secure with a room key system, but the faulty shower glass door could be a safety concern. The location is convenient, especially for business travelers near Perai Industrial Estate, but the place seems a bit run down. The dining options could use improvement, although there are some good steaks available. The facilities are decent, but there is room for enhancement in certain areas.
Rooms
8.0
The rooms are very private and secure with a room key system.
Service
7.0
The service was satisfactory.
Location
6.0
The location is convenient, especially for business travelers near Perai Industrial Estate, but the place seems a bit run down.
Dining
6.0
The dining options could use improvement, although there are some good steaks available.
Facilities
7.0
The facilities are decent, but there is room for enhancement in certain areas.
Daniel
United States,
February
2024
8.4/10
I had a great stay at this hotel! The rooms were awesome, with complimentary snacks and drinks in the mini-bar, making them super comfy. The service was top-notch, offering various amenities like room service and car hire. The location was nice and easy to move around for exploring Pulau Pinang, but a bit far from convenient shops. Although the dining experience could use improvement with more variety, the facilities were impressive.
Rooms
9.0
The rooms were fantastic, with free snacks and canned drinks in the mini-bar. They were so comfy!
Service
9.0
The service was excellent, offering amenities like room service and car hire.
Location
8.0
The location was nice and easy to move around for exploring Pulau Pinang, though a bit far from convenient shops.
Dining
7.0
The dining experience had room for improvement with more variety in food choices.
Facilities
9.0
The facilities were impressive, offering a range of services to make my stay convenient.
William
United States,
February
2024
7.4/10
My stay at the hotel was really enjoyable. The rooms were spacious, up to 4-star standards, and had nice amenities like a swimming pool, kids' playground in the restaurant, and fish tanks on Level G. However, cleanliness was an issue on the second day especially in the smoking room.
Rooms
8.0
The rooms are huge and meet the standards of a 4-star hotel.
Service
7.0
The service at the hotel was good overall. I appreciated the room service and housekeeping. However, there were some minor issues that needed attention.
Location
9.0
The location was very convenient, close to the Penang Bridge, airport, shopping mall, and eateries. Perfect for those planning to explore the area. However, Butterworth itself lacks attractions compared to Penang Island.
Dining
6.0
The dining experience was average. The hotel needs to improve its local food options like nasi lemak. Additionally, there was a mix-up with the breakfast arrangement for our group which was disappointing.
Facilities
7.0
The facilities provided were decent, although there were some hiccups. The hotel could enhance its management of facilities to better accommodate guests.
Luther
United States,
November
2023
8.0/10
Stayed at a hotel that was clean and spacious, although my simple room had no window, it was still big and comfortable. The service was exceptional with room service available, and the location was ideal as it was just a walk away from a shopping mall which made it very convenient for tourists. The dining experience was decent, but there could be more variety on the menu.
Rooms
8.0
My simple room was clean, big, and comfortable even without a window.
Service
9.0
The service was excellent, with room service provided for convenience.
Location
8.0
The hotel's location near a shopping mall made it very convenient for tourists.
Dining
7.0
The dining experience was decent, but more menu variety would have been appreciated.
Facilities
8.0
The facilities were clean and spacious, making the stay comfortable.
Marie
United States,
September
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were spacious, clean, and comfortable, with a great walk-in shower in the deluxe rooms. The location was convenient, close to the Penang Bridge and with shopping malls and eateries nearby. The service was good, offering various amenities including room service and housekeeping. The dining options were acceptable but could use more variety. Overall, it was a value for money experience.
Rooms
9.0
The rooms were very big, clean, and comfortable, with a good walk-in shower in the deluxe rooms.
Service
8.0
The service was good, with helpful staff offering room service and housekeeping.
Location
8.0
The hotel is in Butterworth, close to the Penang Bridge, airport, and shopping malls, making it nice and easy to move around.
Dining
7.0
The dining experience was okay, with decent options but could add more variety for choices.
Facilities
7.0
The hotel facilities were satisfactory, offering the necessary amenities for a comfortable stay.
Joseph
United States,
August
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were surprisingly spacious and comfortable, exceeding my expectations for the price. They were very clean and provided a cozy travel companion experience. However, the dining options were somewhat limited, but the location near Perai Industrial Estate was a big plus. The hotel is a quiet and clean place, perfect for relaxation.
Rooms
9.0
The rooms were spacious, comfortable, and clean, acting as a great travel companion with plenty of amenities.
Service
9.0
The service was excellent, with friendly staff and convenient amenities offered.
Location
8.0
The hotel's location near Perai Industrial Estate is ideal, particularly for business travelers. It's a quiet and comfortable place next to the highway, making it very convenient.
Dining
7.0
The dining experience at the Nyonya Ballroom was satisfactory with a variety of food options, but there is room for improvement in terms of choice.
Facilities
8.0
The hotel's facilities were well-maintained and enjoyable, providing everything needed for a comfortable stay.
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